Employees

Since 1999, when Mercado Livre was founded in a garage, we have aimed to stand out through the excellence of our ecosystem and a unique culture rooted in our entrepreneurial DNA and a team made up of top talent.

  • Over 120,000

    people in our teams

  • Over 39,000

    people hired in 2025

  • 93%

    employee engagement

We take action today

To co-create the best place to work

Over the past 25 years, our culture has been our main competitive advantage. We live it and put it into practice every day because we are convinced that it is an essential factor in continuing to make a positive impact in the lives of millions of people in Latin America.
Over the last decade, our team has grown exponentially. Today, we are more than 120,000 people giving our best every day, driven by an entrepreneurial spirit characterized by excellence in execution and continuous improvement. Both our training programs and performance management processes aim to integrate real business impact with cultural alignment.
We believe in hard work and the value of meritocracy, and we know that incorporating diverse experiences fosters innovation and allows us to anticipate the needs and expectations of those who choose us. We also ensure pay equity, and there is no representation gap in any talent management process.
We have adopted a hybrid work model that combines the best of in-person and remote work, allowing people to organize their time with flexibility, autonomy, and, above all, a high level of responsibility.
MELI DNA
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Impacts that matter

Over 39,000

new people joined the Mercado Libre team in 2025.

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92%

engagement rate in the Shipping teams (vs. 89% in 2024).

93%

of the team say they can organize their personal lives with flexibility.

93%

Mercado Libre team engagement (+2% vs. 2024).

Impact stories

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“We want more and more people to grow and multiply their passion for entrepreneurship, enjoying the pride.”

Natalia Mileo, Culture and Experience Director (Argentina)
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"Working at Mercado Livre has been a wonderful and enriching experience. I discovered in the logistics career the ladder for my professional future, and it makes me feel fulfilled wherever I go."

Luiz Diego Nascimento dos Santos - Fullfilment Rep and Redes para o Futuro alumni

Our initiatives

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The Meli experience

The fact that Mercado Libre is recognized as one of the best places in Latin America to attract, develop, and engage talent is a result of the culture we live every day, which connects us to our purpose: making commerce and financial services more accessible to transform the lives of millions of people.

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Inclusion

We work on two complementary pillars: inclusion — through processes and initiatives that ensure equal opportunities in a culture rooted in meritocracy as a core value — and representation — by attracting a wide range of profiles and experiences.

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Ethics

Our code of ethics, called the MELI Code, encapsulates the attributes that are part of our DNA: honesty, fairness, respect, transparency, and integrity. Access it on the Investor Relations website.

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Whistleblower Channel

We provide a channel through which employees, suppliers, and third-party professionals can anonymously report violations of the MELI Code.

Learn about all our initiatives

Environment

Community

Suppliers

Users

Entrepreneurs and SMEs

We are acting today

We are acting today

We know the challenge is huge, but we also know that the time to act is right now.

Download Report 2025