Initiative
Third-Party Risk Management Program
About the initiative
Supplier due diligence
We have developed a Third-Party Risk Management Program to identify, assess, and manage the risks posed by relationships with third parties regarding information security, business continuity, data privacy, the prevention of money laundering and terrorist financing, the prevention of corruption, and financial solvency.
Before entering into a business relationship, companies undergo a due diligence process in which they are evaluated by specialists.
Suppliers must answer several questions and provide information about their structure and the services they will offer. Based on their responses, specialized teams assess, qualify, and classify the risk associated with contracting the third party and determine the mitigation measures that must be implemented.
Meli Code+
We have a Code of Ethics for Suppliers and Business Partners, which applies to all suppliers of goods and services and business partners of MercadoLibre, Inc. as well as all its subsidiaries and affiliates, including contractors, subcontractors, agents, and representatives.
This is an ethical framework with specific, clear, and transparent guidelines that align with our purpose and cover the entire value chain. Compliance with the MELI Code+ is a prerequisite for the selection, hiring, and retention of our suppliers, as well as the execution of any type of business deal or partnership.
Among these are a commitment to respecting freedom of association and collective bargaining, and the prohibition of forced or involuntary labor and any form of modern slavery. Additionally, it requires compliance with the minimum working ages established by local regulations, prior verification of the age of all workers, and the guarantee that employment is always voluntary.
Contractual Clauses
When entering into business relationships with Mercado Livre, all suppliers and partners must sign the MELI Code+. We have also established rules regarding privacy, liability, and intellectual property for those using artificial intelligence. These clauses set forth clear obligations regarding ethical and safe use, as well as compliance with our data protection standards.
Key results
751
companies and organizations monitored by the Third-Party Risk Management Program.
588
suppliers signed the MELI Code+ in 2025.
Learn more about our initiatives
MELI Code+
The Code of Ethics for Suppliers and Business Partners reflects our commitment to sustainability, ethics, and social responsibility at every stage of our value chain.
Sustainable Procurement Policy
Our policy seeks to promote working with suppliers with better social and environmental impacts. We differentiate ourselves in the market by offering advantages to those who meet the established criteria.
Whistleblowing Channel
We provide a channel through which employees, suppliers, and third-party professionals can anonymously report violations of the MELI Code+.
